TWO STAGE GATE INSTRUCTIONS TO HELP EXPEDITE DRIVERS

INCLUDE CHECK DIGIT ON FORM 

STAGE 1:

1.  Pick up phone and receive instructions from receiving clerks.
2.  All container, chassis and genset numbers will be obtained through CCTV cameras.  You may be asked to provide the number of nose-mount gensets as these are not visable.
3.  Retrieve your drop-off EIR  from the printer.
4.  You will no longer receive a reefer tag at STAGE 1, this will be affixed at STATE 2 (below).

Proceed to STAGE 2

Note: A couple of issues that would make you go to Problem Resolution (park in between Stage 1 and Stage 2) are as follows:
1. Incorrect or invalid booking number on your load in
2. Overweight container
3. Missing hazardous placards – paperwork reflects hazardous, but no placards on container or not noted on pre-gate arrival form

If sent to Problem Resolution for any of these issues, once resolved your ticket will be printed out at the Problem Resolution printer.

STAGE 2: DRY CONTAINERS

1.  Give pre-gate ticket to checker
2.  If all in order, checker will enter seal number and return pre-gate ticket to you so you can park your load in the designated row and pick up your outbound if applicable.

STAGE 2: OUTBOUND ROADABILITY PROCEDURES

1.  Give pre-gate ticket to checker
2.  Once repaired the mechanic will write up a repair form.
3.  Go back through STAGE 2 give the checker your repair form.
4.  Checker will then enter seal on your container and return your pre-gate ticket to park your load on the designated row and pick up your outbound if applicable

STAGE 2: REEFER PROCEDURES

1.  Give pre-check ticket to checker
2.  Mechanic will check temperature setting and reading based on the reefer tag that will print at STAGE 2
3.  If all in order, mechanic will affix the reefer tag to the reefer and checker will enter seal number and return pre-gate ticket to you

STAGE 2: REEFER PROCEDURES – DISCREPANCIES                           

Note: There are a couple of issues that could cause you to be sent to the Problem Resolution Staging Area. They are as follows:

1. Set temperature is different than booked temperature
2. Temperature reading is more than 5 degrees from set temperature
3. Genset not running or no genset

You do have an option to assist you prior to your arrival. If you call 1-866-855-8552 when you are hooking up to the load they will verify with you the container number, booking number, booked temperature and set temperature against the bill of lading. If there are any differences they will advise you how to proceed. When you arrive at the gate your set temperature should match your booked temperature thus avoiding the Problem Resolution Staging Area and expediting you through the terminal. We highly recommend you use this process to your advantage.

1.  Give pre-gate ticket to checker
2.  Mechanic will write up inspection report noting discrepancy and fax to Horizon Lines for approval to accept load.
3.  Checker will keep pre-gate ticket and reefer tag
4.  You will need to proceed straight ahead to the Problem Resolution Staging Area and remain in your truck!
5.  Once we receive authorization to accept the load a new ticket and reefer tag will be printed at STAGE 2.
6.  Checker will walk over to your truck, affix reefer tag to container, input seal and return pre-gate ticket to you.

FOR SAFETY REASONS, WE ASK THAT YOU PLEASE REMAIN IN YOUR TRUCK !!