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Payment Service

APM Terminals Bahrain's offline payment system, Fawateer, enables our customers to initiate electronic payments, thus reducing the need to physically visit the port for conducting their business transactions and more importantly contributing to our overall efforts to maintain social distancing to contain the spread of COVID-19. The service is available from April 2, 2020.

The Fawateer option for settling both credit and cash related payments can be accessed through the Benefit Pay application or through bank websites which have the Benefit Pay link available. For making payments, please choose APM Terminals which is now listed on Fawateer and follow the instructions below.

4-transaction restriction

Please note that  the providers of Benefit Pay restrict users to a maximum of 4 payments per day using the same card on the same merchant website/system. Please use an alternate credit or debit card to complete your appointment booking process, should you face any issues due to this restriction.

Credit Settlement

This service can be used by on account/credit customers by updating:

  • Contact number (phone)
  • Invoice number
  • Customer Name and Customer ID (Ex: 16-SC-xxxxxx)

Other/Cash Payments

This service can be used for any upfront payment (cash customers) by updating:

  • Contact number (phone)
  • Draft number
  • Customer Name

Please note that all fields are mandatory for the payment to be accepted. Once payment is authorized, customers are expected to send a screenshot or an attachment of the receipt to in order to complete the transaction.