We Value Your Feedback – Participate in Our 2025 Customer Satisfaction Survey

At Aqaba Container Terminal (ACT), we believe excellence begins with our customers. Your valuable feedback plays a vital role in improving our services and enhancing your experience, today and into the future.

To ensure we meet—and exceed—your expectations, we invite you to participate in our 2025 Customer Satisfaction Survey, which will be available from September 29, 2025 until October 10, 2025. The survey will be sent from the following email address: customer.survey@feedback.apmterminals.com

We encourage you to take a few minutes to complete the survey and share your honest insights. Your input helps us evaluate our performance and identify areas for improvement.

Need Assistance?

If you do not receive the survey or have any questions or wish to discuss it further, please feel free to contact:

• Zaid Mousa – zaidmousa@act.com.jo
• Nabil Hani – nabelhani@act.com.jo

What happens after the survey?

Once the survey results are collected and analyzed, the Aqaba Container Terminal team will share the key findings and improvement plans. We are committed to turning your insights into real actions that enhance the value we provide and support your business success.

We thank you for your time, trust, and continued partnership. Together, we are building a more efficient and responsive terminal for the future.