Hours of Operation

APM Terminals Panama provides hours of operation and contact information for the various departments at the Port of Balboa.

Customer Service

Monday to Friday: 08:00 to 17:00 hours / Saturday 07:00 to 12:00 hours
Contact number: +507 831-7558, +507 6750-6374, +507 6760-3779
E-mail: Customerservice@apmterminalsbalboa.com

Quotations

Monday to Friday: 08:00 to 17:00 hours / Saturday: 07:00 to 12:00 hours
Contact number: +507 6739-7270
E-mail: Quotations@apmterminalsbalboa.com

Reception Desk

Monday to Friday: 08:00 to 17:00 hours
Contact number: +507 223-6529

Gate House

Cleared containers:
Monday to Friday: 07:00 to 16:30 hours / Saturday: 07:00 to 12:00 hours

Exports, imports with legal release and reception of empties:
Monday to Friday: 07:00 to 20:00 hours (gate entry for truckers)
Gate House counter service: until 21:00 hours
Saturday: 07:00 to 14:00 hours (gate entry for truckers)
Gate House counter service: until 15:00 hours

Roll-on/Roll-off Cargo (RoRo):
Monday to Friday: 07:00 to 22:30 hours
Saturday: 07:00 to 15:00 hours

Cashier Counter

Monday to Friday: 06:30 to 20:00 hours
Saturday: 07:00 to 14:00 hours
Contact number: +507 6760-3609
E-mail: Cobranzasbalboa@apmterminalspanama.com

Collections

Monday to Friday: 08:00 to 17:00 hours
Contact number: + 507 223-6082
E-mail: Cobranzasbalboa@apmterminalspanama.com

Security and Access

Monday to Friday: 08:00 to 17:00 hours
Contact number: + 507 6759-5307
E-mail: Securityofficers@apmterminalsbalboa.com

Registration (Port Security)

Monday to Friday: 08:00 to 17:00 hours
Contact number: + 507 6760-2998
E-mail: Registro@apmterminalsbalboa.com

HSE

Monday to Friday: 08:00 to 17:00 hours
Contact number: + 507 6756-7436
E-mail: Hse@apmterminalsbalboa.com