Customer Advisory No. 571: Normalization of the Payment Portal

Dear members of the port community,

We are pleased to inform you that the payment module on the portal has been normalized. From this moment on, you can carry out all your payment processes as usual through the portal.

We appreciate your understanding and cooperation during this situation, as well as your commitment to the continuity of operations.

For any doubt or additional assistance, we remain available through:

service.buenaventura@apmterminals.com

Contact numbers:

+57 318 243 4779
+57 318 354 6445
+57 317 221 6306

Thank you for your attention and for being a part of the APM Terminals Buenaventura TCBUEN community.

We appreciate your attention,

Communications Office
February 14, 2025
TCBUEN S.A.