Address
APM Terminals Callao
Av. Atalaya
Callao 07021
Peru
Pedestrian access via Av. Contralmirante Raygada N° 111
APMTC User´s Support Station:
Located on the main level at the APMTC´s Public Building.
Next to the BBVA branch office.
Hours of operation: Monday to Friday from 07:00 to 15:00 hours
Key Contacts and Operating Hours
Main Switchboard
Office hours: Monday to Friday from 08:00 to 17:00
Parts hours: Monday to Friday from 08:00 to 16:00
Vessel Servicing: 24 hours a day
Reception and / or cargo dispatch: 24 hours a day
Customer Experience – General Cargo
Hours of operation: Monday to Sunday from 07:00 to 23:00
+511 200 8811 +511 200 8817 cargageneral.clientes@apmterminals.comCustomer Experience – Containers
Hours of operation: Monday to Sunday from 07:00 to 23:00
+511 200 8839 +511 200 8861 +511 200 8888 contenedores.clientes@apmterminals.comVehicle Booking System Support
vbs@apmterminals.comSecurity & Access
Hours of operation: Monday to Friday from 08:00 to 17:00 - Saturdays from 08:00 to 14:00
+511 200 8818 documentacion@apmterminalscallao.com.pe; ingreso@apmterminalscallao.com.peClaims Support
Hours of operation: Monday to Friday from 08:00 to 17:00
+511 200 8823 apmtcclaims@apmterminals.comGeneral Cargo Planning
Hours of operation: 24 hours a day.
+511 200 8887 apmtcgcplanners@apmterminals.comContainer Planning
Hours of operation: 24 hours a day
+511 200 8849 apmtcopsplanning1@apmterminals.comFinance
Horario de atención: Las 24 horas del día
+511 200 8800 Ext. 8780 +511 200 8800 Ext. 8781 +511 200 8800 Ext. 8982 +511 200 8800 Ext. 8889 apmtcfinbill@apmterminals.comTraffic
Hours of operation: 24 hours a day
+511 200 8835 apmtcopstraffic1@apmterminals.com