If you are already registered as a client when entering the web platform for the first time, you must click on the option "Activate User" (User = RUC) where you will receive a password for login. If the email is not updated, it is necessary to send an email to RegistroClientes@apmterminals.com indicating your RUC, Company Name and Email to be updated.
New Customer Registration Process
The registration of new clients must be done at least 4 business days prior to the date of the request for any service.
2. Update your details and save changes following the normal customer creation approval flow.
Bank Accounts
Interbank CCI
BANCO CONTINENTAL
CTA.CTE.M.N. 0011 0381 0100009172
01138100010000917216
CTA.CTE.M.E. 0011 0381 0100009180
01138100010000918019
BANCO DE CREDITO
CTA.CTE.M.N. 194 1906217 0 16
00219400190621701692
CTA.CTE.M.E. 194 1902013 1 62
00219400190201316299
BANCO DE LA NACION
DETRACCIONES M.N. 00 005 207037
01800500000520703792
Making direct payments:
- Avoids duplication of excess payments
- Triggers the release of authorization and issuance of electronic documents
- Reduces time and effort sending emails with transfers and details of applications.
- Improves communication
Direct payment can be made through the following channels:
2. The subject of the email must contain: “REBILL REQUEST – (INVOICE NUMBER)”. The invoice indicated must already be paid.
3. Attach the confirmation letter or email from the new client accepting the issuance of the new payment voucher, as well as indicating the RUC and the company name of both the client to be invoiced and their Solidarity Agent. In addition, they must include the RUC and the company name to be used for the issuance of the proof of payment for administrative expenses and the joint agent.
4. The new payment vouchers will be sent to the email account registered in our database, you can also access our Electronic Billing Portal to download them.
Subject: APMTC RETURN REQUEST BALANCES / *COMPLETE CUSTOMER'S COMPANY NAME* / *COMPLETE RUC*
Details of the current account
Not having outstanding debt
Subject: APMTC RETURN REQUEST CREDIT NOTES / *COMPLETE CUSTOMER'S COMPANY NAME* / *COMPLETE RUC*
Details of the current account
Not having outstanding debt
In the event that the Solidarity Agent is the one who requests the return, he must prove that he was the one who made the payment, otherwise, the client with whom he managed the service must authorize the return by submitting a formal letter attached to this request.
Likewise, consider that once the request is received, the collection team will proceed with the validation and if the described requirements are met, the return date will be provided according to the schedule.
If you have more than one credit note for the same client, consolidate them in the same request.