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Contacts & Directions

CCTO Cartagena

CCTO,
Avenida Pedro Vélez,
48-14 Barrio el Bosque,
Cartagena,
Bolívar,
Colombia

+57 5651 7072

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Directions To Locations Cta

Documentation Center
Tel: +57 5 6517072 Ext 7121 - 7124. 
Email:  marlene.benitez@ccto.com.co
Hours: Monday to Friday from 08:00 to 18:00 h. - Saturday from 08:00 to 15:00 h.

Terminal access control
Tel: +57 5 6517072 ext 7191.
Email:  wilson.vanegas@ccto.com.co
Hours: Monday to Friday from 08:00 to 18:00 h. - Saturday from 08:00 to 14:40 h.

Customer service
Tel: +57 5 6517072 Ext 7140 - 7571.
Email:  servicioalcliente@ccto.com.co
Hours: Monday to Friday from 08:00 to 17:00 h.

Billing
Tel: +57 5 6517072 ext 7119.
Email:  miguel.castro@ccto.com.co / yoenis.fuentes@ccto.com.co
Hours: Monday to Friday from 08:00 to 17:00 h. - Saturday from 08:00 to 15:00 h.

Treasury
Tel: +57 5 6724250 ext 7152.
Email:  recaudoclientes@ccto.com.co 
Hours: Monday to Friday from 08:00 to 17:00 h.

Operations
Tel: +57 5 6517072 Ext 7118
Email:  auxiliares_ops@ccto.com.co
Hours: 24 hours a day