Customer Service Counter

The follow operations can be performed at our customer service counter.

Import customers

Invoice request

  • The B/L
  • The customs declaration

BLD (DIT Delivery Form)

  • The BAD validated by Shipping agent
  • The Port tax PAD – Receipt
  • Removal visa (including the invoice and receipt of payment)
  • The photocopy of national identity card if it is the owner himself
  • Paid invoices
  • Customs declaration
  • Customs receipt
  • Proxy + photocopy of the national identity card
  • Photocopy of the complete file.

Delivery ticket

  • The BAD validated by shipping agent (delivery order)
  • DIT Delivery Form (BLD)
  • Custom visit report if relevant
  • Scanner Appointment if applicable
  • Photocopy of the complete file.

SYDONIA number (Customs computer identification nunber)

  • B/L (Bill of Lading)
  • Customs declaration
  • Customs Receipt
  • Custom visit report if relevant
  • Scanner Appointment if applicable
  • Photocopy of the complete file.

 

Export Customers

Invoice Request

  • Customs declaration ( EX9)
  • The B/L draft or pre-booking (obtained on the request of TC positionning)
  • Packing certificate
  • Packing certificate if forest products
  • Photocopy of the complete file.

BADE

  • Final B/L before loading
  • All DIT invoices paid-received
  • Proxy or transit order
  • File/service fees
  • Loading visa (including invoice and receipt of payment) – except for forest operators
  • Copy of the national identity card if the owner himself
  • Copy of customs declaration
  • PAD invoice and receipt (except for forest operators)
  • Photocopy of the complete file.
DIT Customer Service Desk

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