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Hours of Operation

APM Terminals ASLA Office

24 hours a day, 7 days a week. Any carrier who wishes to enter APM Terminals Lázaro Cárdenas must present themselves at the office to activate their access and review the reason for their entry.

Gate - General

24 hours a day, 7 days a week.

Gate - Export

24 hours a day, 7 days a week. Consider gate cut-off times according to the ETA of the vessel where the container will be loaded.

Gate - Import

From Monday to Friday, carriers must report to register at APM Terminals ASLA office from 7:00 am to 4:30 pm, and on Saturdays from 7:00 am to 11:00 am. The gate opening hours for imports are Monday through Friday from 7:00 am to 7:00 pm and Saturday from 7:00 am to 1:00 pm.

Gate – Empty Containers

24 hours a day, 7 days a week. 

  • To enter empty containers you must review the Criteria for the receipt of Empty containers.
  • For the removal of empty containers please present your EDO Number (Equipment Delivery Order).

Requests for additional services via the commercial platform

Requests via the commercial platform can be made from 8:30 am to 5:30 pm on weekdays and 9.00 am to 1.00 pm on Saturday..

Cargo inspection (Previews):

  • From Monday to Saturday from 8:00 a.m. to 3:00 p.m. and from 3:00 pm to 11:00 pm.

Vessel servicing hours

To find out the estimated time of arrival (ETA) and departure (ETD) of the ships, check  our Vessel Schedule.

Rail yard

7 days per week subject to the schedule of Kansas City Southern de México (KCSM).

Billing Department

Monday to Friday from 8:30 a.m. to 5:30 p.m. and Saturdays from 9:00 a.m. to 1:00 p.m.