Department Contacts
For all questions related to information before container arrival by deepsea, barge & rail:
Data EDI Center (24/7)
Email:MVII.datacenter@apmterminals.com
Phone: +31 (0) 10 754 9525
+31 (0) 10 754 9526
For all questions related to information before container arrival by truck & Termview related questions:
Gate Department (24/7)
Email: MVII.gate@apmterminals.com
Phone: +31 (0) 10 754 9679
+31 (0) 10 754 9684
+31 6 20 74 68 24
For all questions related to time window reservations for vessels and trains:
Berth and Rail Planning
Email: MVII.berthplanning@apmterminals.com
Phone: +31 (0) 10 754 9671
For all questions related to deepsea, barge and train windows arriving in the next 24 hours:
Short Term Planning (24/7)
Phone: +31 (0) 6 10 88 3644
For Rail related enquires such as: Slots status update for current day / contact line traction supplier /changing windows with high priority – outside office hours.
PCO (execution)
Email: mvii.pco@apmterminals.com
Phone: +31 10-7549630
Additional contacts
Vessel Planning
Email: MVII.vesselplanning@apmterminals.com
Phone: +31 (0) 10 754 9673
+31 (0) 10 754 9674
Special Cargo & Reefers
Email: MVII.specialcargo@apmterminals.com
Email: MVII.reefers@apmterminals.com
Phone: +31 (0) 10 754 9647
Customer Service
Email: judith.versteeg@apmterminals.com
Phone: +31 (0) 754 95 16
Reception Office
Email: reception.MVII@apmterminals.com
Phone: +31 (0) 10 754 9500
Security
Email: MVII.Security@apmterminals.com
Phone: +31 (0) 10 754 9773
Mailing address:
APM Terminals Maasvlakte II B.V.
P.O box 8 3000 AA,
Rotterdam The Netherlands