All customs documentation or Unique Customs Declaration (DUA) must be ready 10 hours before the ETA of the vessel. If an export container does not have the respective DUA, it will not be loaded onto the ship. Respective charges for the use of the terminal and the change of trip will be generated.
Our systems are connected to the General Directorate of Customs TICA system, therefore, no physical DUAs should be brought to the Moín Container Terminal. Our staff will check through the respective systems that customs documentation for containers is in order.
If an import has status red, please send by email the liberation DUA to our customer service team to enable the appointment system and the container can be delivered.