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Please note, we have scheduled maintenance on our Terminal Operating System on Sunday, April 28, 2024 from 03:00AM to 10:00AM GMT. During this period terminal operations will be paused and online services such as Track & Trace and Truck Appointments System will be unavailable. Please accept our apologies for any inconvenience and plan accordingly. To receive future alerts by Email/SMS please subscribe to Terminal Alerts.

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Terminal Alerts

Lifting the Standard of Proactivity

APM Terminals' global customer alert system enables customers to register to receive Terminal Alerts via SMS or email. Terminal Alerts lift standards of proactivity by communicating operational issues that have clear implications for customers, such as bad weather warnings, congestion at the port, changes to procedures or delays with customs clearance. 

Registering for alerts takes just a couple of minutes. Choose from a number of options to ensure you only receive applicable alerts – such as gate, rail or vessel announcements – and choose between SMS message or email (see screenshot below). Customers can also choose to receive alerts from one or multiple terminals. Terminal Alerts are available for all of our fully controlled terminals.

Registration Screenshot

Terminal Alerts Subscription

Once registered for alerts, the same apmterminals.com account can be used to access other services, such as saving containers in Track & Trace to your own personal Watchlist or setting up daily email container notifications for your saved containers.