The Customer Service Portal (CSP) replaces WEBAccess and can be used for:
- Import PIN Generation
- Export E-Form13
- Allocation of empty containers to transporters
- Truck Driver registration
- Download Ledger Balances
- Retrieve invoices
- View updated PDA balance statement
- Update/Assign multiple GST numbers to a container before taking delivery from the Terminal.
- Raising Additional Service Requests
- Cancellation/ Reissue of document requests (e.g. EIR, e-Form 13)
eForm-13 mass upload functionality
Please note that incorrect data is being updated in mass upload files, such as:
- Wrong origin being entered for Empty containers (instead of ‘E’ as defined and shared in the manual)
- Three character POD codes begin updated instead of the revised five character code now implemented.