Online Services

Customer Service Portal

Customer Service Portal 

Customer Service Portal Manual (pdf)
Additional Service Request Manual (pdf) 

Customer Registration
Customer Registration Instructions (pdf)

Customer Service Portal (Following role out of N4 on 18 January)

Customer Service Portal 

BCBA Manual (pdf)
Shipping Lines & NVOCC Operators Manual (pdf)
CFS Operators Manual (pdf) 

Port Pass

E-Port Pass Management 

Generate Delivery Pin

Transporter Login 
Transporter Login (Following role out of N4 at 0100hrs, on 18th January 2021) 

Instruction Manual (pdf)

E-Form 13

E-Form 13 
E-Form 13 Instruction Manual 
E-Form 13 Import Portal 

Mass Upload User Guide (Following role out of N4 at 0100hrs, on 18^th January 2021)
Mass Upload Field Details (Following role out of N4 at 0100hrs, on 18^th January 2021)
Mass Upload Sample File (Following role out of N4 at 0100hrs, on 18^th January 2021)

Container Tracking

Container Tracking 
Daily Berthing Report