Services - Mumbai

Our Services

APM Terminals Mumbai offers a number of trade-friendly initiatives for ease of doing business. These combine the latest technologies with state-of-the art facilities to speed up operations and save customers time and money. 

Direct Port Delivery (DPD) Service

For import customers, APM Terminals Mumbai provides a Direct Port Delivery Service within six hours of vessel discharge. Using DPD, containers are delivered to the end user directly from the port with an average dwell time of only 1.5 days, compared to a typical dwell time of 9-10 days. This is the fastest in the country. This streamlined Direct Port Delivery protocol can result in substantial savings of time and money for importers by reducing container dwell times after vessel discharge. 

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E-form 13 (Paperless import/export procedure)

APM Terminals Mumbai was the first Indian container terminal to offer paperless transactions for both exports and imports through E-Form 13, and online customs endorsements.  This simplifies and streamlines export and import operations to reduce gate waiting time and congestion, and enable faster container movements into and out of the terminal. For example, with a click of a button on the web-based platform, the customs can confirm that the container can be loaded aboard the ship.  Due to the web-based interface, exporters, shipping lines and customs can now also view cargo related information online.

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Inter-terminal transfers through virtual gates

Tractor trailers are able to offload an export unit at Jawaharlal Nehru Port Container Terminal (JNPCT) and proceed directly to APM Terminals Mumbai for onward pick up of an import container. This helps achieve faster turnaround of cargo at lower costs. Previously Tractor Trailers had to first offload the export container at JNPCT, exit through their gates and then proceed to APM Terminals’ Central Gate Complex, a distance of 5.5km. 

On-dock rail

APM Terminals Mumbai has three on-dock rails tracks of 830 meters, and three dedicated Rail Mounted Gantry Cranes (61 tonne max under Twin Mode).

Container tracking through RFID

The terminal uses a Radio Frequency Identification (RFID) application loaded onto computer tablets to provide access to real-time container location data, significantly improving operational efficiency. This for example, enables Reach Stacker Operators to access real-time data on the status, location and next move of the containers with a single touch through computer tablets installed in the cabin.

Optical Character Recognition

All export containers arriving at the terminal’s gates are surveyed using digital cameras.

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