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Truck Appointments

The West Africa Container Terminal (WACT) will start piloting a new Truck Appointment System (TAS) in June 2022. The TAS will enable you to create, cancel and update truck appointment online in just a few clicks. It also provides a convenient overview of the status of all your appointments. 

Although appointments will not be compulsory during the pilot phase, we strongly recommend that you set up an account to benefit from the many advantages it can offer. The pilot phase will give customers the opportunity to experience the product and share feedback before we start charging reasonable fees. Benefits include: 

  • Reliability: Once an appointment is confirmed loading is assured.
  • Increased efficiency: Reduced gate-in/out delays as information is provided in advance
  • Faster Truck Turn Times: Your container will be ready for pick up during your allocated time slot
  • Improved planning: Increased visibility of peak moments and a fixed number of appointments every hour smooths out traffic at the terminal and allows us to plan resources

Get started

  1. Click here to create an account on This account can be used to access other services such as terminal alerts or save containers to a watchlist.
  2. Next, click here to request access to create appointments for your company. You will receive a confirmation email once access has been granted to our TAS.
  3. Once the stystem is live, access the Truck Appointment System under Dashboard in the menu. If you have any issues, check our Quick User Guide below.

Quick User Guide