Gate Procedures

To prevent delays or unsafe situations for trucks and other visitors to the terminal, it may be necessary for us to regulate the number of trucks at the terminal and to prevent traffic queues on the N15 highway. Please check our Operational Alerts to see if our pre-gate procedure is in operation. The Pre-gate area is located adjacent to the terminal. Location of Pre-Gate Area (pdf)

Note

  • Truck drivers need an active CargoCard with Finger vein
  • If the TAR code in NOT OK you do not have permission to enter the terminal
  • Stay in your cabin. No walking allowed except for Custom lane 1

Delivering cargo 

  1. Truck driver/company pre-announces container visit according to procedure and receives TAR OK code.
  2. Truck driver arrives with unit(s), scans CargoCard, scans Finger vein at OCR Gate and registers with TAR code.
  3. Gate inspector will verify license plate and container number, inspect container for damage, IMO labels if required, verify seal and attach a seal if no seal is present.
  4. Truck driver must insert his seal number at the kiosk.
  5. Gate Clerk will check his announcement.
  6. EIR with route plan will be printed for the truck driver.
  7. Truck driver can proceed to the grid to have the container unloaded. At the grid, the truck driver must scan his CargoCard again at the pedestal and unlock the twist locks.
  8. When the container is unloaded the truck driver may proceed to Gate Out lanes and exit the terminal.
  9. Scan the CargoCard at the security barrier to exit the terminal.

Delivering an empty

  1. Truck driver/company pre-announces container visit according to procedure and receives a TAR OK code.
  2. Truck driver arrives with unit(s), scans CargoCard, scans Finger vein at OCR Gate and register with TAR code.
  3. Gate Inspectors verify the license plate and container number.
  4. Gate Clerk will check his announcement.
  5. EIR with route plan will be printed for the truck driver.
  6. Truck driver can proceed to the grid to have the container unloaded. At the grid, the truck driver must scan his CargoCard again at the pedestal and unlock the twist locks.
  7. When the container is unloaded the truck driver may proceed to Gate Out lanes an exit the terminal.
  8. Scan the CargoCard at the security barrier to exit the terminal.

Picking up cargo  

  • Truck driver/company pre-announce container visit according to procedure and receives TAR OK code.
  • Gate Inspectors will verify the license plate.
  • Gate clerk will check his announcement.
  • EIR with route plan will be printed for the truck driver.
  • Truck driver can proceed to the grid to load the container. At the grid, the driver must scan his CargoCard again at the pedestal.
  • Truck driver will receive his container and needs to lock the twist locks and register his seal number before proceeding to the Gate Out lane.
  • Gate Inspector will inspect container and seal.
  • Truck driver must insert his Seal number at the kiosk. At the pedestal the EIR for the truck driver will be printed.
  • Scan the CargoCard at the security barrier to exit the terminal.

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