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Effective April 22nd 2024, MSC is collecting demurrage for their Ocean Carrier portion directly from their customers. The Terminal demurrage portion is separate and will be visible/payable on PayCargo. When line demurrage is owed, containers will have line holds present and customers will need to satisfy the charges directly with MSC. Once cleared with MSC, they will submit the line hold release via EDI. To receive future operational alerts by email or SMS please subscribe to Terminal Alerts.

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Payments

Effective February 2024, our PayCargo payment platform will allow you to track & trace cargo, order services, pay online, and check vessel schedules all in real time. PayCargo is an established platform that is widely used across the international container industry. By working with PayCargo the APM Terminals Pier400 allows users to have a common platform that is familiar to customers. 

Updates

April 22, 2024
MSC is collecting demurrage for their Ocean Carrier portion directly from their customers. The Terminal demurrage portion is separate and will be visible/payable on PayCargo. When line demurrage is owed, containers will have line holds present and customers will need to satisfy the charges directly with MSC. Once cleared with MSC, they will submit the line hold release via EDI.

Demurrage Split Payment

SSL DEMURRAGE SUNDAY COUNTS AS FREE TIME (If terminal is closed on that Sunday then it counts as an extra free day for all SSL)  Additional Notes 
MSC SSL Collects Line Portion/Terminal Collects Terminal Portion Y  SSL's offices are closed Sundays. Please update demurrage before this day. To request MSC invoice and make payments, please go to https://e-pay.mymsc.com/iPayment/
 HAPPAG-LLOYD
 SSL Collects Line Portion/Terminal Collects Terminal Portion
N  
 APL  SSL Collects their Own Demurrage
Y  
 ONE  SSL Collects their Own Demurrage
N  
HMM
 SSL Collects their Own Demurrage
N  
YANG MING
Terminal Collects Demurrage on SSL Behalf N  
CMA Terminal Collects Demurrage on SSL Behalf Y  
COSCO Terminal Collects Demurrage on SSL Behalf Y  
EVERGREEN Terminal Collects Demurrage on SSL Behalf Y  
MAERSK Terminal Collects Demurrage on SSL Behalf Y  
OOCL Terminal Collects Demurrage on SSL Behalf Y  

New Users or Companies

Update or register a new user or company for PayCargo  online. We'll confirm your login as quickly as possible, so you can access the services below.

Existing users

If you already have a login, visit PayCargo  to start using any of the following services.

TOPS

Our previous payment platform, TOPS   will still be available for a limited time to make payments for export related transactions only.