Skip To Content

Effective April 22nd 2024, MSC is collecting demurrage for their Ocean Carrier portion directly from their customers. The Terminal demurrage portion is separate and will be visible/payable on PayCargo. When line demurrage is owed, containers will have line holds present and customers will need to satisfy the charges directly with MSC. Once cleared with MSC, they will submit the line hold release via EDI. To receive future operational alerts by email or SMS please subscribe to Terminal Alerts.

Swipe Right for Terminal Navigation Swipe Left for Global Navigation
la-peel-off-crop

Peel Off

Our peel process addresses an appointment-based approach simplifying container retrieval, benefiting both BCO’s and the drayage community. 

Benefits

  • Priority handling with Import Customer Care team
  • Streamlined logistics with daily appointment coordination
  • Improved overall efficiency in container management
  • Faster cargo arrival at next destination

Requirements

To facilitate a seamless cargo pickup process, kindly submit your peel request at least 48 hours before the vessel’s arrival. This proactive approach ensures efficient coordination and timely handling of containers.

  1. Minimum Container Count:
    • Each vessel must have a minimum of 20 containers.
  2. Trucker Requirements:
    • No bobtails (unattached tractor units).
    • Only one SCAC (trucker) allowed per group code.
  3. Chassis Size Consistency:
    • Trucker must use the correct chassis size.
    • Switching from 45 to 40 or 40 to 20 is not allowed.
  4. Payment and Invoicing:
    • Payments are invoiced upon completion of the peel off.
    • Provide a W9 form.
  5. Appointment Booking:
    • Appointments must be booked at the allocated appointment time.
  6. Timely Pickup:
    • Containers must be picked up on the scheduled appointment date and shift.
  7. Clearing Holds:
    • All holds must be cleared prior to initiating the peel off process.
  8. Unused Appointments:
    • Any unused appointments do not roll over to the next shift or day.

Please refer to our Tariff document (section 960) for further details and rates. All requests can be made to Pier 400 Imports (Pier400Imports@apmterminals.com), with Customer Care Management (CSMNG@apmterminals.com) in copy.