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The dockworkers (under 3F Transport) in Aarhus will hold a union meeting tomorrow 28.3. from hrs 08.30 to expectedly hrs 09.30. Please note that the gate will be closed during this period. Apologies for any inconvenience. Please subscribe to Terminal Alerts to receive key operational updates directly via email or SMS.

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Claims

Our customers are important to us, therefore we aim to resolve issues as fast as possible. During container handling and other general terminal operations, incidents can arise and we encourage our customer to file a report. 

How do I file an incident?

Once an incident is identified, please notify the terminal in writing before the vessel or truck depart from the terminal. APM Terminals - Aarhus`s claims are handled by the APM Terminals Nordic Claims Team in Copenhagen, Denmark. We kindly require claims to be submitted in English language to APMTDKClaims@apmterminals.com

Download instructions on how to file an incident report and download the template to file your claim.