As a prerequisite for entering the terminal each truck driver must have a personal APMT access permit card. This card can be obtained by visiting the Helpdesk in the gate office in person and presenting identification (passport, European ID card or Danish driver’s license). For faster processing, the access permit can be applied for in advance by the trucking company, by sending an e-mail to the gate office, stating the full name of the truck driver.
Before entering the gate:
Please wear high visibility safety vest/jacket at all times when at the terminal area.
Please ensure to unlock twist locks.
Please ensure that doors on container are closed and all door handles are locked.
Please ensure seal is applied for full containers.
Inside the terminal:
Please follow the signs and instructions inside the terminal. General traffic regulations apply.
For grid 1 and 5 please stand next to the truck once parked in the grid.
For all other grids please stay inside the truck.
We reserve the right to reject entry for drivers, that do not comply with our safety regulations.
Truck drivers can also get onsite support at Customer Care at our office in front of the gate.
The driver ID card number, delivery reference number, container number and truck details must be submitted by the driver at either the Self-Service kiosks on the marshalling area or by using our pre-announcement web application. In case of dangerous goods or over-height/over-width cargo (also called Out-Of-Gauge or OOG) the driver will be prompted with specific instructions.
When all data is correctly entered the driver will be requested to proceed to the gate, where a set of cameras will validate the license plate and container details. The driver will be presented with grid instructions on the gate kiosk after scanning his driver ID card.
The driver then proceeds to the appropriate grid for the container to be off-loaded.
Delivery and pick-up can be combined into one visit.
The driver ID card number, pick-up reference number, and container number (type if empty) must be submitted by the driver at either the Self-Service kiosks on the marshalling area or by using our pre-announcement web application. In case of dangerous goods or over-height/over-width cargo (also called Out-Of-Gauge or OOG) the driver will be prompted with specific instructions.
When all data is entered correctly the driver will be requested to proceed to the gate, where a set of cameras will perform the validation of the license plate. The driver will be presented with grid instructions on the gate kiosk after scanning his driver ID card.
After the container has been loaded onto the chassis the driver must return to the gate where the cameras will validate the container details.
Delivery and pick-up can be combined into one visit.
For demurrage issues, please contact the shipping line directly.
Trucks arriving at the terminal must be equipped with chassis that can be securely locked at each corner using twist locks.
Other chassis types are not permitted, and drivers with non-compliant equipment may be denied service.
All trucks must have a visual truck ID on the back and both sides of the truck. Trucks with no visual truck ID may be denied service.
First time visitors can get a one-time temporary truck ID upon request.
This policy is in place to ensure safe and efficient operations at the terminal.
Related information
Learn more about our online services that can help ensure your visit to the terminal runs smoothly.