Customer Update - 28 September

Dear all,

First of all, we really appreciate the excellent cooperation and support we have received from all of you – thank you. Please find latest operational status and update for APM Terminals Aarhus. 

During the last weeks, we have seen an improvement in the truck turn time and service delivery. As previously mentioned, on average each truck transaction corresponds to an average of 1.8 container i.e. double transaction pickup and delivery. The actions taken together with many of you, have resulted in a decreased yard density and – as expected – we also see improved truck turn times. 

Below please find updated figures:

Live Gate Cams

Kindly note, that you can follow our truck turn time and updates on our Gate Status page. It is now also possible to follow the actual situation at the terminal via live web camera (via the Gate Status quick link on our homepage)

In order to support our overall and common objective, then we sincerely appreciate your continuous good support with following critical points:

• Drop off full export containers as late as possible, and not earlier than 3 days before scheduled vessel departure
• Pick up full import containers as soon as possible upon discharge at APM Terminals Aarhus terminal. The more containers picked up, the more efficient flows and higher level of services can we provide

Your cooperation is very much appreciated, and please be assured that we are doing everything possible to handle your cargo and requests as efficiently and fast as possible.

Thank you for your cooperation