General Information


Full details of our processes and contact information can be found in our Communication Matrix.

Port Pass Application Form

New and existing customer can use our Port Pass Application Form to request a new (renewed) pass to access the port.

Access restrictions 

Shipments exceeding 5 meters in height leaving the port, should notify the traffic department for escorting.

Customer refunds

Please  complete our Customer Refund Form to make a claim.
Completed forms should be emailed to and 

Hours of Operation

Khalifa Bin Salman Port is open 24 hours, 7 days a week.

Administrative Offices 
Sunday – Thursday:  08 00 hrs – 17 00 hrs

Gate Timings
Saturday – Thursday: 04 00hrs – 22 00 hrs
Friday: 08 00 hrs – 16 00 hrs


Use of cookies is using functional, analytical and tracking cookies to give you an optimal experience. Third parties and social media networks also place tracking cookies. Your online behaviour could be followed by these third parties. By pressing “accept” you accept such use of cookies.

Cookie Policy