Dear Valued Customers, for periodic maintenance below applications will not be available between 16:00 – 23:59 hours on Friday 26th May 2023: LIFT online portal, Security Gate Pass application, Additional Service Request (ASR), TERMView. Regret for the inconvenience caused. To receive updates via email or SMS, please subscribe to Terminal Alerts.
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Full details of our processes and contact information can be found in our Communication Matrix.
Please note that effective from Wednesday 20th April 2022, trucks entering to Terminal for Container pick-up/delivery should display BAT number as vehicle registration number in A4 paper on dash board (visible through vehicle windscreen).
From 31 May 2022, Transporting Companies should display vehicle registration numbers (BAT Numbers) on the roof of drivers cabin which should be visible to our equipment operators.Also please note that if trucks do not have any transactions for 3 months period, said vehicle will be automatically deleted from our system.
Please use CSMI-P for this purpose. Please feel free to reach out to our marine team at the below contacts, if you encounter any issues.
Import gate-out appointments for containers can also be booked between 0800:1600 hours over Weekends and Public holidays. In addition, we are also be able to deliver bulk lot of import containers (minimum of 5 containers) between 18:00-21:00 hours from Saturday to Thursday, provided bill of lading details are furnished to us prior to vessel arrival. Bill of lading details should be shared with our Planning Manager Essam Al-Sadah (essam.alsadah@apmterminals.com) with a copy to plnbah@apmterminals.com.Further information...
A dedicated fast lane is being made available at the truck parking area, for fast tracking the gate-in of export full reefer containers into the terminal.
- Trucker shall approach Customs office and obtain approval stamp on the full acceptance form (exit note).
- Only once full acceptance form is stamped by Customs, shall the truck enter the fast lane, marked with the below sign.
- Security staff located at the exit of parking area will receive the full acceptance letter from trucker and verify that the form is related to a reefer export shipment.
Note: If container is found to be a non-export full reefer, then the trucker will be requested to go back and join the regular truck parking queue.
- Security staff will release the truck and it will proceed to APM Terminals gate as soon as the next slot is available. Truck shall enter the port and proceed to Container yard to off-load the export full reefer container.
Khalifa Bin Salman Port (KBSP) handles all types of hazardous cargo subject to compliance with the following requirements. No additional approval from APM Terminals' planning team is required for hazardous shipments being discharged or loaded at KBSP.
IMCO Class 1 and 7
- Consignee/Shipper should obtain necessary approvals from appropriate government entities and share the same with APM Terminals planning team, 72 hours prior to vessel’s arrival or gate-in of export cargo.
IMCO Class 1: Explosives (All) | Class 5: Oxidizers – Only 5.2 | Class 6: Poisonous substances – only Class 6.1 and 6.2 | Class 7: Radioactive material (All)
- 100% surcharge shall apply for discharging/loading of above IMO classified cargo. Storage charges would be BHD 88/per day/per container, without any free days being applicable (sections 4.1.6 & 4.5.5 of the Bahrain Ports Tariff).
Agents should submit MSDS and Cargo Manifest of all hazardous containers/cargo (Import, Export & Transhipment) to APM Terminals planning team at least 72 hours prior to vessel’s arrival.
As part of the Ministry of Transport & Telecommunications efforts to safeguard customers, you are kindly requested to forward Permission for Vessel to Depart forms (pdf) to Bpcu@mtt.gov.bh. Approvals will be forwarded to Customs Affairs via email.
Shipments exceeding 5 meters in height leaving the port, should notify the traffic department for escorting.
The following rules and regulations apply at KBSP, for containers that are transported to and from the port.
- All third-party trucks bringing containers to KBSP are required to keep the twist-locks of the trailer fully secured and in locked condition, till the truck arrives at the inbound twist-lock un-pinning stations.
- Upon arrival at the inbound twist-lock un-pinning station, the truck operator shall alight from the truck and unlock/open the twist-locks on the trailer. Any failure to unlock/open the twist-locks at the inbound twist-lock un-pinning station, before proceeding to off-load a container in the yard, could result in damages to the trailer, container &/or yard handling equipment. Transport companies involved in such incidents shall be held responsible for any damages caused because of non-compliance to this requirement.
- Similarly, after receiving a container in the yard, the truck shall proceed to the respective outbound twist-lock pinning station, where the driver shall alight from the truck and secure/lock all twist-locks on the trailer, before proceeding towards the port gate.
- For safety reasons, truck operators are NOT allowed to alight from their truck at any point while it is in the yard, unless they are doing so at designated twist-lock pinning/un-pinning stations.
- Trucks shall be driven at a safe speed that does not exceed 10 KMPH, besides avoiding sharp turns, while they are inside the container terminal.
- Transport companies are fully responsible for ensuring that the integrity of twist-locks on trailers is not compromised and that they are always in proper working condition.
- APM Terminals shall undertake random checks to ensure that twist-lock pinning requirements are full complied with at KBSP. Strict action will be taken against trucks found violating these requirements. This may include but not be limited to penal charges and/or access to the port being restricted for the defaulting truck.
- Transport companies shall be solely liable for costs and consequences of any accidents or incidents arising in the Kingdom of Bahrain, due to their failure to adhere to twist-lock pinning and un-pinning requirements stipulated above.
Port Information
Detailed port information, including equipment specifications, location, approach channel data, quay data, tidal information, towage and pilotage and marine data.
When you email our Customer Service team you will receive an automatic reply with a reference number. This reference number can be used to follow up on your issues or for complaints.
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