New form of contact: we continue to modernize ourselves to be better connected
We have a clear objective: to be an increasingly agile, efficient and digital terminal to provide a service according to the needs of our customers. For this reason, as of August 1st, we will implement a new service modality that will now be personalized and via Whatsapp, by our experts.
It is a much more modern and effective way since it will allow:
✔︎ A communication without delays
✔︎ No need to wait in line
✔︎ That will keep the conversations saved and recorded for more security
✔︎ It will generate notifications of the answers instantly on the phone
Communicating through this new channel will be very simple and there will be two ways to do it: through the Digital Port or by writing to our new Whatsapp phone, so that we are just a click away.