Now making it easier to report claims

At APM Terminals, ensuring the safety of your goods is our top priority. However, we recognize that accidents may still happen during container handling. To make the claims process more efficient and user-friendly, we've introduced a new system allowing you to submit claims directly through our website.

By completing the online form, you'll provide us with all the essential details upfront, ensuring faster processing of your case. Rest assured, any claims previously submitted via email will continue to be handled with care.

If you have any questions or need assistance, our Customer Care Team is always here to help!