This section provides information for new customers to make their experience at Lázaro Cárdenas run as smoothly as possible.
Step 1 - Register as a new customer
Step 2 - Familiarize yourself with how our terminal operates.
Our Rules of Operation provide an overview of operating hours and gate cut off times per service; exception handling process for late arrivals; IMDG stacking rules; safety requirements; vessel crew procedures; husbandry services, planning of events and co-ordination; contacts for problem resolution; EDI messaging parameters; and TDR parameters, hours and timing.
Download our Rules of Operation
Step 3 - Learn about safety at our terminal
Watch the short safety induction film below before visiting our Terminal and for further information download our HSSE Policy (pdf)
Step 4 - Register users for our commercial platform
On ouryou can book appointments, make payments, order services, receive notifications, track containers and much more