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Effective July 22nd 2024, we will be expanding our appointment windows to better serve our customers!  The transition into 30 minute slots will allow you to choose the best time suitable for your complex schedules. You will find a breakdown of the appointment windows on our Truck Appointment page. To receive future operational alerts by email or SMS please subscribe to Terminal Alerts.

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Payments

Demurrage Split Payment

SSL DEMURRAGE SUNDAY COUNTS AS FREE TIME (If terminal is closed on that Sunday then it counts as an extra free day for all SSL)  Additional Notes 
MSC SSL Collects Line Portion/Terminal Collects Terminal Portion Y Offices are closed Sundays. Please update demurrage before this day. To request MSC invoice and make payments, please go to https://e-pay.mymsc.com/iPayment/
The Terminal demurrage portion is visible/payable on PayCargo. When line demurrage is owed, containers will have line holds present and customers will need to satisfy the charges directly with MSC. Once cleared with MSC, they will submit the line hold release via EDI.
 HAPAG-LLOYD
  SSL Collects Line Portion/Terminal Collects Terminal Portion
 Y  
 APL  SSL Collects their Own Demurrage
 Y  
 ONE  SSL Collects their Own Demurrage
 Y  
HMM
  SSL Collects their Own Demurrage
 Y  
YANG MING
 Terminal Collects Demurrage on SSL Behalf Y  
CMA Terminal Collects Demurrage on SSL Behalf Y  
COSCO SSL Collects Their Own Demurrage Y  
EVERGREEN Terminal Collects Demurrage on SSL Behalf Y  
MAERSK Terminal Collects Demurrage on SSL Behalf Y  
OOCL SSL Collects their Own Demurrage Y All demurrage payment for OOCL containers should be made directly to the steamship line on http://rtr.home.oocl.com. Please contact OOCL via email at LGBIMPORT@OOCL.com or via phone 888-388-6625 for questions regarding demurrage charges. For any RTR technical questions, including registration, please contact OOCLECOM@OOCL.com 

Terminal Exam Rates

 Shipside Exam  $560.22  
 IBET Exam  $560.22 
 X-Ray Exam  $560.22 
 CTG Exam  $560.22 

Export Related Payments

PayCargo is an established industry platform that allows you to page Pier 400 export related charges, such as Out of Gauge or Flip Fees/Strips.

PayCargo replaces TOPS.

Penalty Payments

Pay penalty payments for things such as safety violations, defective RFID tag, mispark, express/green lane violation etc.