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Truck Appointments to require correct truck license and driver details

Dear Customer,

Please be advised that in the coming weeks we will introduce new gate software which will require dispatchers or those booking appointments to select the correct Truck Number (license) and Driver when booking the appointment. 

Currently if this is incorrect driver receives a trouble ticket and they are allowed to gate in as gate clerk can correct it.

This will not be possible once the new system is live. If incorrect the driver will be turned around at the gate and dispatcher will need to correct the information on a new appointment

Please inform all those making appointments to not simply select the first truck license number on the drop down, IT MUST BE the CORRECT NUMBER.

Thank you.


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