The terminal gate has 10 exit/entrance lanes, two of which are reversible for maximum efficiency and two are suitable for oversized cargo. Gates are open 24 hours a day, 7 days a week.
Drivers can only enter the terminal with an appointment. We have the capacity for 100 appointments per hour. Appointments can be made 24/7 using our online appointment system
Once the appointment is made, the truck can arrive at the gate, and the driver can remove the twistlocks. For reefer containers, the power supply cable can be disconnected from the genset to the container.
Please request container weighing by contacting Customer Service or book this through ourplatform.
The shipping line must send a document with the Late Arrival Reefer Containers (LARs) in this document must mention the container number, the reservation number or booking of containers that will be late.
This list must be sent 20 hours before the ETA by the shipping line to our Customer Service team, regardless of whether the containers are under Carrier or Merchant Haulage.
All containers that enter the terminal late must enter with their respective DUA (Unique Customs Declaration), in case they do not have DUA, the container will not be loaded onto the ship.
To return empty containers make an Equipment Delivery Order (EDO) or to collect empty containers make an Equipment Receive Order (ERO) appointment in.
Both types of appointments can also be requested through our Customer Service team at an additional cost.
All customs documentation or Unique Customs Declaration (DUA) must be ready 10 hours before the ETA of the vessel. If an export container does not have the respective DUA, it will not be loaded onto the ship. Respective charges for the use of the terminal and the change of trip will be generated.
Our systems are connected to the General Directorate of Customs TICA system, therefore, no physical DUAs should be brought to the Moín Container Terminal. Our staff will check through the respective systems that customs documentation for containers is in order.
If an import has status red, please send by email the liberation DUA to our customer service team to enable the appointment system and the container can be delivered.