Customer advisories

On 23 February 2026, APM Terminals Panama took over temporary operation of the Port of Balboa in Panama for a period of 18 months. During the transition and stabilization phase, we will provide customers with regular updates through official advisories. 

On this page you can find:

• Advisories issued to date
• The latest information on terminal operations
• Key contact details

 

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Customer Advisory 5 — 25 February 2026

Gate in status

APM Terminals Panama reports that the stabilization phase of operations at the Port of Balboa (Pacific) in Panama is progressing according to the established work plan.

This period is essential to ensure port operability with the least possible impact.

Container Reception

Status today:

• Wednesday, February 25th, 2026
• Export and Empty containers at the gate
• Reception of trucks until 20:00 hours.

Considerations

• Import containers are not being delivered.

 

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Customer Advisory 4 — 24 February 2026

Update on gate in status

APM Terminals Panama reports that the stabilization phase of operations at the Port of Balboa (Pacific) in Panama is progressing according to the established work plan.

This period is essential to ensure port operability with the least possible impact.

Container Reception

As part of the stabilization schedule, today, Tuesday, February 24, 2026, the reception of export and empty containers at the gate has begun.

Considerations

• The reception of trucks will continue until 21:00 hours today.
• Import containers are not being delivered.

 

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Customer Advisory 3 — 24 February 2026

Reefer cargo

APM Terminals has begun the stabilization phase of operations at the Port of Balboa (Pacific side) in Panama.

During this period, our priority is to ensure the continuity of operations and protect the integrity of cargo, with special focus on perishable and refrigerated cargo (Reefer).

Continuous Connection and Monitoring of Reefer Cargo

Reefers are connected, powered, and monitored by our specialized technical team, performing the following tasks:

• Inspection of the condition, temperature, and operation of each unit.
• On-site technical supervision of Reefers.
• Verification of set points and initial conditions of each container.
• Electrical capacity to meet the current demand of Reefers.

Commitment to Continuity and the Cold Chain

Our objective is to ensure that the cold chain remains uninterrupted during this stabilization period, providing peace of mind to importers, exporters, and shipping lines.

Any deviation will be addressed immediately by the technical team, with direct communication to those responsible for the cargo.

For coordination and inquiries, please contact:
Reefer@APMTerminalsBalboa.com

 

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Customer Advisory 2 — 24 February 2026

Gate In Status

APM Terminals Panama reports that the stabilization phase of operations at the Port of Balboa (Pacific), in Panama, is progressing according to the established work plan.

This period is key to ensuring port operability with the least possible impact.

Receiving containers

As part of the stabilization schedule, today, Tuesday, February 24, 2026, the reception of export containers and empty containers through the gate has begun.

Considerations

• Reception will continue until 18:00 today.
• At this time, import containers are not being delivered.

 

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Customer Advisory 1 — 23 February 2026

APM Terminals has begun temporary operations at the Port of Balboa (Pacific side) in Panama for a period of up to 18 months. 

During the stabilization phase, the priority is to ensure continuity of the logistics hub while a new operating system is installed to restore container movements at Balboa with the least possible disruption.

Cargo and asset diagnostics & inventory

APM Terminals Panama will carry out:

• Inventory of containers at the terminal.
• Review of cargo condition, with special attention to perishables.

In coordination with the Panama Maritime Authority (AMP), the following will be conducted:

• Inventory of cranes, equipment, and technology systems.
• Technical evaluation of operational infrastructure.
• Safety and operational flow verification on site.

Migration of operating system to N4 Navis

APM Terminals Panama will transition the terminal operating system to Navis N4, which will allow:

• Greater traceability and visibility of cargo.
• Smooth integration with shipping lines, customs, and clients.
• More stable, reliable processes aligned with global industry standards.