Terminal Contacts & Directions
APM Terminals Gothenburg
Port Entry,
Ytterhamnsvägen 1,
Gothenburg,
(Coordinates: 57.702510, 11.858440)
The signs with “HAMNAR” or “YTTERHAMNAR” will guide you to the harbor from all roads.
Take the E6 South from Oslo/Uddevalla and E6 North from Malmö/Copenhagen. From the Northeast: the E45 from Karlstad/Tollhättan or the E20 from Stockholm. From the East: the R40 from Jönköping/Borås.
The road signs marked “YTTERHAMNAR” will guide you to the terminal. Once you are closer to the terminal, follow the signs directing you to Port Entry.
Gate Team
Customer support can help you with all types of practical information including questions about
- N4 booking procedure
- TermPoint booking procedure for drivers and agencies
- Applications to access to our terminal operation system
- Gate & CFS team
Email: gate.got@apmterminals.com
Tel: +46 (0)10-122 2700 (Office hours: Monday – Friday 07:00–17:30)
Customer Care Team
- Services
- Tariffs
- APIs
- Customer Onboarding
Email: Service.gothenburg@apmterminals.com
Billing & Payments
Standard payment terms are 20 days from issue date of invoice. Interest on overdue payments will be charged in accordance with the Swedish Interest Act. Please quote invoice number when making payment.
Email: receivables.got@apmterminals.com
Sales Team
Email: sales.got@apmterminals.com
Tel: +46 (0)10-122 2700
Customs Declarations
With an APMTerminals.com account you can:
- Receive Terminal Alerts via email or SMS
- Save containers to a Watchlist and set up email notifications
- Manage Truck Appointments (specific terminals)
- Request additional services (specific terminals)