Truck Appointment System

TERMPoint is the name of our truck appointment system. TERMPoint includes features such as a Dashboard showing the status of your appointments, Import Container Watchlist, and the possibility to schedule both Import and Export Appointments simultaneously.

Empty container pick-ups and drop-offs require an appointment. To improve operational efficiency, Truck License number will be required for all appointments and seal and container numbers will be required for export appointments. If the container # is not known at time of appointment creation, the user can still secure a tentative appointment and confirm it later.

Please find below an outline of each transaction and appointment requirements effective 12 April 2021:

Type	Appointment Window	*License Plate	*Container No.	Seal No.	**Accurate Chassis Owned or POP	Other
Export	4 hours/2 Windows Per Shift	Required	Required	Required	Owned or POP	Before cut off: Valid Booking Number Exports arriving after the cut-off do not go through TERMPoint. These transaction requests must be sent to: Pier400exports@apmterminals.com to be approved for late-gate arrival. Drivers will use the Booking number at the pedestal for late-gate export transactions.
Empty Drop Off	4 hours/2 Windows Per Shift	Required	Required	n/a	Owned or POP
Empty Pick Up	4 hours/2 Windows Per Shift	Required	n/a	n/a	Owned or POP	Valid Booking or EDO
Imports	2 hours (1 hour appt. window with 1/2 hour grace)	Required	Required	n/a	Owned or POP

*License Plate number and Container number can be updated on all appointments types up until the appointment time.
** Checking Owned or POP chassis is a new requirement – please make the correct choice for each appointment

Dashboard

A quick summary of daily appointments by status. Drill down to appointments requiring attention.

LAX-Termiview-Dashboard-915

Schedule appointments

Conveniently schedule import/export and empty pick-up/drop-off appointments via a single screen. All appointments require the user to select a truck license number from a list of registered trucks for their trucking company.

LAX-Schedule-Appointment-Step-915

Empty Pick-up/Drop-off appointments

Empty Pickup appointments require a valid booking or EDO with available quantities. Empty Drop-off appointments require the user to select Line Operator of the container that will be returned to the terminal. Both appointment types require the user to select equipment size, date, time and truck license number.

empty-drop-off-step-3-with-truck

Export appointments

Export appointments require container number, truck license number and seal number. If the container number isn't known at time of appointment creation, a tentative appointment can be booked. When the container number is known, the appointment can be updated and the appointment status will change to confirmed.