Driver Information

Driver Safety

The video below highlights key safety regulations that we expect visitors to our terminal to adhere to. As per EPA Guidelines, please ensure you do not idle your truck for more than 3 minutes while stopped. Always turn off your truck when not occupied. 

Delivering a Container

  • Driver pulls up to the gate, exits truck, and opens container doors for empty inspection by TIR mechanic.
  • Upon completion of inspection, driver advances to the Pedestal, presses the alert button, picks up the phone and awaits contact by routing checker.
  • The following information will be requested by the routing clerk: Trucker Sealink number, Trucking company, Genset number (if reefer), Dual move request (if applicable), and Owner chassis confirmation (if applicable).
  • Once the routing process has been completed a trucker receipt will be generated showing the location where the container should be dismounted.
  • POTENTIAL PROBLEMS (resulting in equipment rejection or trouble ticket): Empty container dirty or placarded, trucking company banned, no sealink card, container not in system, or container not to be returned to this terminal. In this case driver should proceed to Driver’s Assistance Area (DA)

Picking up an Empty

  • PICKUP TICKET 
  • If driver is making a dual move, they should notify gate clerk of their intention during Inbound processing.
  • Driver advances to the Pedestal, presses the alert button, picks up the phone and awaits contact by routing checker.
  • The following information will be requested by the routing clerk: Trucker Sealink number, Trucking company, and booking number.
  • IMPORTANT! All drivers must have in their possession a valid TWIC card, Sealink card and driver’s license.
  • If all is in order, driver will be issued a "Pickup Ticket". The ticket will assign a container with a yard location.
  • Once mounted, the driver needs to go through Roadability for container/chassis inspection.

Roadability

  • All equipment exiting this terminal must go through Roadability inspection. Failure to do so will result in the driver being turned back.
  • Roadability inspections are performed at the Main Roadability building lanes 1 through 12 and the 3 adjacent speed lanes. The speed lanes should only be used if the chassis is in good
  • condition.
  • All chassis' requiring minor repair need go through lanes 1 through 12.
  • Reefer Roadability is performed at the Reefer shop.
  • Two Additional speed lanes are available in the yard as mobile units. If a chassis cannot be easily repaired a "swing bay" is available for chassis swaps.

Outgate Processing 

  • After the driver has passed through Outbound Roadability, he advances to Outbound processing (Lanes 244 thru 30 under the main building).
  • Driver advances to the Pedestal and swipes his pickup ticket through the barcode reader and presses the alert button.  
  • Driver waits for his Outbound trucker receipt.

Outbound Security

  • After receiving trucker receipt, the driver advances to the security booth, exits truck and opens rear door for inspection. 
  • Driver hands the guard his drivers license, Sealink card and trucker receipt for verification.
  • If the information on these three items matches, the trucker is allowed to exit the terminal. If there is a discrepancy, he is directed back to driver's assistance.

Problem Resolution

  • If a driver receives a trouble ticket at Port Elizabeth, they are instructed to "Driver's Assistance Parking Area" located inside the gate, to the right. There is clear signage to then call 833-APM-TELZ to get assistance.  
  • At Driver's Assistance, trouble clerks will assist driver and/or contact one of APM's analysts in our Terminal Solutions Center.
  • After the problem has been resolved, the driver will proceed to one of two DA kiosks, insert their sealink card and take the new ticket which will complete the transaction.

Driver requirements

To enter the terminal drivers will need all of the following:

 

Gate Cameras

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