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Effective April 22nd 2024, MSC is collecting demurrage for their Ocean Carrier portion directly from their customers. The Terminal demurrage portion is separate and will be visible/payable on PayCargo. When line demurrage is owed, containers will have line holds present and customers will need to satisfy the charges directly with MSC. Once cleared with MSC, they will submit the line hold release via EDI. To receive future operational alerts by email or SMS please subscribe to Terminal Alerts.

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Visitor Onboarding

  • All procedures on this page apply to persons not normally employed or stationed at Pier 400. All visitors to Pier 400 are expected to know and follow these procedures.
  • Only persons with a business reason to visit Pier 400 shall be permitted on terminal. Persons with no business reason shall not be permitted on terminal.

Contacts

During your visit: 
Call security at 310.221.4589 

Before your visit:
Call reception at +1 (310) 221-4000