Customer Service Portal
- Export eForm-13; Import PIN Generation
- Container Status, GST details; Ledger balance
- Additional Service Requests
Located in the Nhava Sheva's Jawaharlal Nehru Port, just across the bay of Mumbai, APM Terminals Mumbai is India's busiest container terminal handling facility. Read more...
Dear Valued Customer, this is to advise you that the Terminal Operating System (TOS) upgradation activity originally scheduled for 26th June at 06:00 Hrs has been cancelled.
Read moreDear Valued Customer, this is to advise you that we are planning Terminal Operating System (TOS) upgradation activity on 26th June at 06:00 Hrs. To facilitate the same, we shall be undertaking a system downtime between 26th June at 06:00 Hrs to 26th June at 12:00 Hrs.
Read moreDear Valued Customer, this is to inform you that annual planned power shutdown has been scheduled by JNPA on 01st May 2026, from 08:00 hrs to 17:00 hrs. During this period, wharf operations at our terminal will remain suspended.
Read moreFor import customers, APM Terminals Mumbai provides a Direct Port Delivery Service within six hours of vessel discharge
Based on feedback and requests received from the trade, export containers, on occasion, arrive prior to vessel gate opening and have to wait for the vessel gates to open. To minimise the waiting time for such containers, the terminal shall allow such containers to gate-in, in limited numbers, to support the export trade.
APM Terminals Mumbai has made it possible for Shipping Lines, at the importer's request, to raise an Additional Service Request (ASR) for priority loading of the containers on rake as per BL-Wise. Basis. We will load all the containers and will rail out together on single rake.