Driver Information

From November 30, 2019, our helpdesk at Port Entry will close. Our Safety Induction for truck drivers will still be available at Port Entry. Processes previously handled at Port Entry will be handled as follows:

  • Email customs declarations and other documents to customerservice.tull.got@apmterminals.com 
  • Questions regarding pass cards and PIN-codes are handled by Avarn at Port Entry. This includes applying for and collecting permanent cards, registering and updating PIN-codes. 
    Opening hours at Avarn are weekdays 5:30 – 23:30, weekends 8:00 – 16:00
  • For questions regarding visit codes, we advise all drivers to contact their trucking company. Trucking companies can register for a TermPoint account and manage appointments to APM Terminals Gothenburg via TermPoint.

Self-service gates

Please watch the short film below to familiarise yourself with how our new self-service gates operate. Screens outside the gate show drivers how long we estimate that the assignment inside the terminal will take. The estimated TTT time (Truck Turnaround Time) is automatically retrieved from our new Gate system every 30 minutes. The information will be displayed separately for Gate 3 and for Gate 4. For Gate 3, an average time for loaded and empty units as well as dual-moves (loaded + empty units) is shown.

EIR Reprint

Equipment Interchange Receipts (EIRs) containing information about the visit's transactions and if there is any damage to the container, can be printed at self-service gates 3 & 4.

Picking Up And Dropping Off Containers

Registration and container checks takes place at Container Control Points. All locking devices are to be put in order. Opened and locked at the CK 4 control point,entrance Gate 4. This does not apply to CK 3, entrance Gate 3 and CK5 entrance Gate 4, where this takes place in the reloading area.

Once the truck is in the reloading area and ready for re-lifting, the driver should proceed to the waiting box and push the STOP sign to one side (CK 3 and CK5 ) or turn on the green lamp (CK 4).

The sign/lamp should remain on until reloading has been completed.

Delivering a full container

  • Drivers must enter through Gate 4
  • Drivers must check in with a gate clerk.
  • Drivers must generate or show a Truck Code Visit Code, Driver’s License, Booking, and Seal number.
  • OCR will provide Container and Chassis numbers.

Loading/Unloading in the Delivery Yard

  • Driver must keep locking devices clearly marked, correctly unlocked and in a condition that prevents twisting during loading/unloading.
  • Driver must ensure that their vehicles are parked straight in the loading square.
  • When it is safe to load/unload drivers should go to the kiosk and hold down the green lamp button.
  • Drivers must remain in/beside the kiosk until loading/unloading is complete.
  • If a different lock position is required during loading, release the green lamp button once the straddle carrier has left the truck, walk around the truck and change the container lock positions. Return to the kiosk and hold down the green lamp button until the straddle carrier has left the loading square.
  • Once the green lamp is lit, remain in the kiosk and never go to another loading square to provide assistance. Contravention of these regulations may result in expulsion from the container terminal and permit withdrawal.

If something should go wrong

  • Switch on the orange lamp to notify the straddle carrier driver.
  • Wait until the straddle carrier has reversed away from the truck before correcting the fault.

OOG Pick Up and Delivery

OOG units handled by SIMA or truck and that have a top width of > 200mm or that have a top height of >2100mm measured from the gable folded edge, can only be handled during daytime hours between 07:15 and 20:30. Drivers will be advised of loss location by CK 4.

Dangerous Cargo

Dangerous goods may not be stored within the Port of Gothenburg area including APM Terminals Gothenburg AB; they may be handled only as part of their transportation. General requirements related to Dangerous goods in the Port of Gothenburg can be found on the Port of Gotheburg website (pdf)    .

Limited time in terminal

Class 1: (Class 1.n X): directly on board / or leaving the terminal while the vessel is at berth, see the exception below. May, in exceptional cases, be stored for a very short time, after consultation with APM Terminals.

  1. Class 1.2 G, 1.3 G and 1.4G: may be kept on the terminal one day.
  2. Class 1.4 S: same restrictions as other Dangerous goods (see below)

Class 7: directly on board / or out of the terminal (shall be brought in/out while the vessel is at berth).

Other Dangerous goods classes: 2.1, 2.2, 2.3, 3, 4.1, 4.2, 4.3 ,5.1, 5.2, ,6.1, 6.2, ,8 and 9 may be kept on the terminal three days (at maximum five days in case weekends included) before/after loading/discharged.

Dangerous Goods – Time in Terminal

Pre-announcement

We require pre-announcement by mail to vesselplanner.got@apmterminals.com, yardplanner.got@apmterminals.com, a week prior to arrival, if you have announced a larger number of simultaneous devices (>20) with the same UN number. This enables us to prepare the terminal in advance. Such amounts need to be accepted by the terminal. The following information is required:

  • Date when the dangerous goods will arrive at the terminal
  • Import/Export
  • Ship/Rail
  • Amount of containers
  • Primary and eventual secondary classes as well as UN no
  • Date when the dangerous goods will departure from the terminal

Dangerous goods declaration

Dangerous goods declarations shall be emailed to dgdgot@apmterminals.com before the container is delivered to the terminal. The mail shall include Dangerous Goods Form and Container number.

Incomplete EDIs

All incomplete EDIs will be returned to sender for necessary completion. All IMDG information must contain the correct UN number. All IMDG Class 1 information must contain divisions and compatibility group. Dangerous Goods Declarations Classes 1 and 7 must be forwarded directly to the Planning Department at the APM Terminal, at the following email address: vesselplanner.got@apmterminals.com, yardplanner.got@apmterminals.com The email subject field must be filled out exactly as follows: DGD_ booking number

Standard Container Handling

All container-, flatbed units and similar interlocked piles must be in compliance with ISO standard 668 and normative references including CSC (Convention for safe Containers) with valid ACEP to be handled as such unit according to the ISO standard 3874:6.2 (top lift spreader).

There could be exceptions in cases when combinations of container types, size, load design and operating condition could not be taken into account. Such situations should be specially notified and carefully evaluated by those competent to do so in order to decide whether a safe and satisfactory operation can be assured.

All and non ISO 668 standard units must be able to withstand forces similar to the ISO standard 1496. 

 

 

Driver Notifications

To receive notification of unplanned delays at our terminal via SMS (text message) please register your mobile telephone number with our Customer Service Team. For planned operational changes, visit our News & Updates section.

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