FAQs

Directions to the terminal can be found under the Contact us tab. (CLICK HERE)

Terminal Map can be found under the General Instructions. (CLICK HERE)

For new trucking companies we recommend you read our Terminal Safety page, paying particular attention to the section 'Driver Induction'. All other information for drivers can be found on our General Information page.

Trucking companies will need to register as a user at TermPoint new user registration .After that is completed an appointment will need to be schedule at TermPoint Pier 400's appointment system 

Export receiving information can be found under Vessel Schedule (click “view” to the far right under “Line Cutoff Times” and you will see these details).

Trucking companies will need to register as a user in TermPoint new user registration . After that is completed an appointment will need to be schedule at TermPoint - Pier 400's appointment system. (Click on the Export Icon)  (Please see PDF training document for detailed instructions)

Appointments can be managed in the TermPoint   system.  You can change your appointment 30 minutes prior to the start of your appointment time. If you have missed your appointment you will need to make a new one for a later date. If reschedule on the same day, you will need to contact Pier400imports@apmterminals.com / 310-221-4496 to request an appointment cancellation. 

This is updated daily and can be found on our Empty Receivables & Open Areas page.  Please note to check with your respective steamship line for accurate termination locations/terminal.

All fees can be paid through our TOPS   payment system.

Trucks that have been banned from APM Terminals Pier 400 are unbanned after attendance in one of our STEP Classes (Safety Trucker Education Program) has been completed and Fine paid. Class is conducted weekly on Friday afternoon at 3:00pm in our Catalina Room located in the cafeteria of our main administration building.  Fines must be paid at pier400payment  . 

Send email to Pier400troubleresolution@apmterminals.com or call them at 310-222-4395.

Import availability for up to 50 containers at a time can be found on our homepage www.apmterminals.com/los-angeles

We have mandatory roadability, the following are the inspection guidelines:

Subject to Inspection:

1)    Pool of Pools “day use” chassis  
2)    Long-Term lease chassis (if repairs are required, driver will leave the load and exit with the bare chassis)

Not subject to inspection:  Shipper Owned Chassis

EIR Tickets can be found online at the following link: (Click Here  )