The following are frequently asked questions regarding trucking requirements and the draying of containers at APM Terminals Pier 400 Los Angeles. All links are live and will assist you in addressing your current needs.
Directions to the terminal can be found under the Contact us tab. (CLICK HERE)
Terminal Map can be found under the General Instructions. (CLICK HERE)
For new trucking companies we recommend you read our Terminal Safety page, paying particular attention to the section 'Driver Induction'. All other information for drivers can be found on our General Information page.
Appointments can be managed in the TermPoint system. Appointments with missing required information will be auto-cancelled 30 minutes prior to the appointment start time. If your appointment has the required information or you have opted to keep your appointment in TERMPoint, you can modify details up to the end of the appointment window. If you have missed your appointment or your appointment was cancelled, you will need to make a new one for a later time. If you need to reschedule your appointment for the same day, you will need to first cancel your existing appointment. Appointments cancelled after the end of the appointment time window will be marked as missed. Contact: Pier400Imports@apmterminals.com / 310-221-4496 for any additional questions.
This is updated daily and can be found on our Empty Receivables & Open Areas page. Please note to check with your respective steamship line for accurate termination locations/terminal.
All fees can be paid through our TOPS payment system.
Trucks that have been banned from APM Terminals Pier 400 are unbanned after attendance in one of our STEP Classes (Safety Trucker Education Program) has been completed and Fine paid. Class is conducted weekly on Friday afternoon at 3:00pm in our Catalina Room located in the cafeteria of our main administration building. Fines must be paid at pier400payment .
We have mandatory roadability, the following are the inspection guidelines:
Subject to Inspection:
1) Pool of Pools “day use” chassis
2) Long-Term lease chassis (if repairs are required, driver will leave the load and exit with the bare chassis)
Not subject to inspection: Shipper Owned Chassis
EIR Tickets can be found online at the following link: (Click Here )
The warning email notification sent to the dispatchers for the cancellation service advising dispatchers they have 30 minutes to action their appointments will be generated per appointment window and will contain a list of all appointments in jeopardy of getting cancelled if not actioned prior to the cancellation cutoff.
A second email will be generated after the cancellation service runs and be sent to dispatchers whose appointments have been cancelled because they failed to action their appointments (either by adding in missing info or selecting, “Keep Appointment”).
Keep Appointment” button allows dispatchers to bypass the cancellation service without having to enter the missing appointment data if the button is selected within the 30-minute grace period before the cancellation service runs.
If “Keep Appointment” is selected all mandatory appointment information is still required. Dispatchers have until the end of the appointment window to update appointment information.
Designated email addresses are pulled from TERMPoint accounts.
If appointment is cancelled, you will not be charged for a missed appointment.
In the table below the column, “Required Within 30 Minutes of Cancellation Trigger,” shows the appointment criteria per appointment type dispatchers must submit before their appointment gets cancelled or within the appointment window if “Keep Appointment’ was selected.